REGIONAL CRITICAL ENVIRONMENTS MANAGER - AMERICAS

About this position

REGIONAL CRITICAL ENVIRONMENTS MANAGER - AMERICAS

About Yondr

Yondr is a developer, owner operator and service provider of hyperscale data centers. Our mission is to meet growing businesses' data center capacity and technical real estate needs faster, more elegantly and with better performance outcomes than anyone else. As an organisation, we self-fund, design, deliver and operate hyperscale data center facilities globally.

The role

Within the Americas, the Regional Critical Environments Manager (CEM) is responsible for the development, roll-out, and continuous improvement of mission critical operational processes and the associated operating model. Where appropriate, the CEM also works collaboratively with other regional CEMs on the development of global processes. The CEM also directly supports our data centers through the development of process-related training, sharing of lessons learned, and periodic on-site reviews. 

 Main responsibilities

  • Development, roll-out, and continuous improvement of the Yondr data center operating model and supporting processes
  • Site mobilization and technical hand over (partnering with the Regional Technical Manager)
  • Delivery of hard and soft services (Yondr’s Maintain and Operate model)
  • Delivery of project services
  • Delivery of security services (partnering with the Regional Security Manager)
  • Develop / provide training program to support implementation and operations for Yondr and their contractors
  • Develop and implement reviews and audits to ensure consistent implementation of Yondr standards and identification of areas requiring improvement. These reviews will be coordinated with other Yondr teams to ensure efficiency in meeting applicable client service level agreements and QHSE / ISO standards
  • Implement and drive a “lessons learned” approach
  • Represent, and advocate for the needs of data center operations teams in the collaborative development of Yondr-wide processes and tools 

Qualifications & Experience

  • Engineering or business-related bachelor’s degree (degree requirement can also be met with >10 years of experience in data center operations)
  • 5+ years experience with Operations in critical environments
  • Strong written and oral communication skills
  • English speaking essential, Spanish desirable
  • Ability to travel up to 50% of the time
  • Process and workflow development
  • Excellent interpersonal and communication skills
  • Superb leadership skills, particularly across regionally distributed teams
  • Working in an international environment
  • Good problem-solving and analytical skills
  • Ability to multitask and thrive in a fast-paced regional and global business
  • Logical, considered a professional, with an ability to work collaboratively with a varied stakeholder group
  • Person specification
  • Passionate about what you do and committed to excellence – leads and holds people to account
  • Detail oriented and diligent
  • Entrepreneurial by nature with a strong sense of ownership
  • Process minded with a strong cost focus
  • Results oriented and prepared to take ownership of outcomes
  • Support the success of other people and their businesses above your own
  • Role model to our Yondr values
  • Excellent external radar, keen to picking up on trends
  • Proactive, diligent, able and willing to think ahead
  • Enthusiastic and committed to team success.

    All interested parties, regardless of nationality, race, ethnicity, religion, age, sexual orientation, or gender, are welcome to apply and will be considered equally. Diversity is one of Yondr's core values, and we want to enhance the diversity of our workforce to reflect the world we live in.

    Please note that all successful candidates will have a background check via a third-party provider. Data will be collected/processed according to local/regional data privacy regulations


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    Yondr's hyperscale data center solutions help clients meet their data centre capacity and technical real estate needs faster than ever before. As an organisation, we self-fund, design, deliver and operate hyperscale data center facilities, globally.

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